Sir Rocco Forte is ready to triple the number of
hotels in his brand. And then stop.
IN OTHER NEWS
Information overload up, attention spans down, agent training gets faster
First Call: In Silversea’s Silver Muse, tradition morphs with innovations
Among the big-picture trends affecting future
travel, virtual reality and AI stand out.
FEARS OF AN END TO CAPACITY DISCIPLINE AND RECORD AIRLINE PROFITS
United’s accelerated expansion
unnerves Wall Street analysts
By Robert Silk
A decision by United last month to
speed up expansion of its domestic network was enough to spook
investors, although it remains to
be seen if mainline competitors
American and Delta will follow suit
— and if United’s move will result
in keeping ticket prices down.
Historically, capacity growth tends to put
downward pressure on fares, although that
does not seem to be the case at the moment.
“Right now, we’re seeing domestic prices
up 10% on last year,” said Patrick Surry, chief
data analyst for Hopper, an app that tracks
airfares for price-conscious travelers. “It
doesn’t seem there has been an immediate
impact from United.”
United said its decision to double guidance
on domestic expansion this year to between
3.5% and 4.5% was driven by a thorough
review undertaken by its new network man-
agement team led by Scott Kirby, the airline
president United poached from American
Part of the expansion will include 16 new
routes in addition to the 15 increases in frequency on existing routes that United unveiled in late February.
Speaking at the J.P. Morgan Industrials
Conference in New York on March 15, United CEO Oscar Munoz called the expansion
“rational beyond belief.” The new capacity,
he said, will focus on filling in network holes
out of hubs such as Chicago, and it will be
accomplished through better utilization of
18 months after attacks by terrorists,
buzz and romance again define Paris
By Michelle Baran
PARIS — Nearly a year and a half after the
November 2015 terror attacks that rocked
Paris to its core, the City of Light was starting
to feel like its old self again on a recent weekend at the end of March.
Tourists were lining up at the foot of the
Eiffel Tower, the Jardin du Luxembourg was
buzzing with foot traffic and the Le Marais
neighborhood was so packed at times that
it was hard to walk through certain streets.
On the Pont Neuf, the selfie sticks were fully
extended as sightseers snapped a particularly
picturesque sunset over the Seine.
Granted, it was the first warm and sunny
weekend of spring, and Parisians themselves
were out in full force. But it was clear that
tourists were contributing to the crowds, too.
According to tour operators and Atout
France, the country’s tourism development
agency, recent visitor numbers reflect what
many believed would be an inevitable return
of travel following the deadly attacks on the
No. 1 tourism destination in the world.
“Paris is still recovering, but it’s well on its
way,” Brett Tollman, chief executive of tour
operator conglomerate The Travel Corp.,
said in an interview in Paris onboard Uniworld Boutique River Cruise Collection’s
newly launched S.S. Joie de Vivre.
The Travel Corp. had initially thought
it might not go forward with the launch of
a new vessel on the Seine following the attacks but ultimately decided to commit to
See PARIS on Page 64
See CAPACITY on Page 62
THE TRAVEL INDUSTRY’S TRUSTED VOICE
WWW.TRAVELWEEKLY.COM APRIL 10, 2017
IN THE HOT SEAT FAMILIARIZATION TRIPS DESTINATION: LAS VEGAS MARK PESTRONK
Travel Corp.’s Brett Tollman on how Uniworld
decided to gamble on Paris and the Seine.
American is discounting flights from LAX to
Australia up to 75% through May 31.
In no-tell Sin City, hands-on casino classes
like Wynn’s wine workshop are trending.
Here are 10 points to include in an agency-operator contract, based on my experience. 7
FOCUS ON CRUISE
When President Obama began chipping away at the Cuba
embargo, the biggest industry winner was the cruise sector. But
even as 172,000 passengers plan to set sail for the island this
year, new realities are dulling the excitement.
BY TOM STIEGHORST PAGE 12