Pricey amenities offer physical comfort; sus-
tainable practices comfort the psyche. 10
IN OTHER NEWS
Low-cost carriers invade United’s Newark stronghold 6
Agent misbehavior on fams inspired my wife
to write ‘Don’t be that agent who ...’ 21
Cruise sellers having a stable year
so far, but unknowns cloud 2nd half
By Tom Stieghorst
Cruise sellers emerged from the first half of
2016 with about the same level of business,
or slightly more, than
they had a year earlier. But many said
last week that the outcome for the rest of
the year was anything
but certain given
attacks and Britain’s
vote to leave the EU.
“From January until now, it’s been kind of
a roller coaster ride, a little bit bumpy,” said
Bud Smead, owner of Holiday Cruises and
Tours, in Arvada, Colo., outside of Denver.
“We’ll have really strong sales for a month
or two, and then something happens, like
a terrorist attack in Brussels and things like
that. That slows down
It was a similar sto-
ry at Expedia Cruise-
has 220 outlets in the
U.S. and Canada.
“I wouldn’t say
it’s been consistent, but I would say we’re
pleased with the results,” said president Matthew Eichhorst. “We’re up overall.”
See CRUISE on Page 22 See BREXIT on Page 20
WWW.TRAVELWEEKLY.COM JULY 4, 2016
[ SHORT-TERM OPPORTUNITY SEEN IN FALLING POUND, BUT FUTURE IS UNCERTAIN ]
Industry nervously awaiting
long-term post-Brexit fallout
By Travel Weekly’s reporting staff
A week after the Brexit vote
shocked the world and sent the
British pound and financial markets into a tailspin, many in the
travel industry began to recognize
short-term opportunities along
with long-term uncertainty.
Nicola Butler, owner of London-based
Note Worthy, called the increase in inquiries
about travel to the U.K. in the days following
the Brexit vote “unprecedented.”
“The drop in the [pound] has an upside
for U.S. travelers, who will get more bang for
their buck when visiting the U.K.,” she said.
That bang extended to getting there: In the
aftermath of the vote, airfares between U.S.
hubs and London dropped by as much as
6%, according to FareCompare.
Hotels.com said last week that Americans’ hotel searches for U.K. destinations
were up 50% over the same time last year,
which Josh Belkin, vice president and general
‘It’s been kind of a roller
coaster ride, a little bit bumpy.
Something like Brussels slows
Embratur’s Jose Antonio Parente on Brazil’s
preparedness for the Summer Olympics. 4
Mi casa es su casa: Cabo San Lucas’ Resort
at Pedregal offers a homey elegance. 16
Though GDSs have long threatened to cut
agent incentives, they’re better than ever. 14
BY MICHELLE BARAN PAGE 12
THE TRAVEL INDUSTRY’S TRUSTED VOICE
Tourism is a fragile business that
can be derailed by any number of
natural or man-made disasters.
The key for destinations is having
a plan to get back on track.