• Acquired Preferred Travel in the U.S., Polo Viaggi in Italy and Ark
Travel in Sweden; also became majority shareholder of its joint venture in India.
• 55% held by Carlson, 45% by One Equity Partners
• Fewer than 100 outside travel sellers
• Privately held
• Implementing CWT 2010, a three-year development plan
focusing on seven key priorities: Continue organic growth in all client segments and in all regions; accelerate growth of hotel business;
further develop meetings and events activities; increase efficiency
and global consistency of Traveler & Transaction Services; continue
to enrich its Program Optimization offering; further develop services for suppliers; pursue acquisitions.
• Focus on innovating products and services: Will launch interactive travel itinerary; further develop mobile services; add new func-tionalities to Program Management Center; and enhance program
compliance services with new credit card reporting capabilities.
3 EXPEDIA INC.
2007 Sales: $20 billion
Employees: 7,150 worldwide
Previous Ranking: 3
3150 139th Ave. SE
Bellevue, WA 98005
CEO-EXPEDIA INC.: Dara Khosrowshahi
CFO-EXPEDIA INC.: Michael Adler
PRESIDENT-EXPEDIA NORTH AMERICA/EXPEDIA
PARTNER SERVICES GROUP (PSG): Paul Brown
PRESIDENT-EXPEDIA APAC: Henrik Kjellberg
PRESIDENT-EXPEDIA EMEA: Dermot Halpin
PRESIDENT-EXPEDIA CORPORATE TRAVEL:
• 93% of sales from leisure, 7% business
• Expedia Corporate Travel (ECT) announced its Asia-Pacific
launch through a partnership with eLong.
• Launched six new European points of sales, including in Ireland,
and five new Hotels.com-branded, local-language sites.
• Unveiled combined Expedia CruiseShipCenters brand and began
offering travel products through home-based agents in the U.S. and
through their first co-branded store in Bellevue, Wash.
• TripAdvisor Media Network launched U.K. sites: Cruisecritic.co.uk
• Teamed up with the National Football League in a multiyear sponsorship agreement. Expedia became the Official Travel Sponsor of
• Signed multiyear agreements with InterContinental Hotels Group,
Starwood and Kimpton.
• TripAdvisor launched several travel applications on Facebook,
among them Cities I’ve Visited, Traveler IQ Challenge and Local
• Hotels.com created a customized version of its site for the Apple
iPhone and iPod as well as a Hotels Near Friends application on
Facebook, which enables users to locate the 30 hotels closest to each
friend and book stays at those properties.
• Owns majority stake in eLong, China
• Owns global sites in many countries
• Owns Hotels.com
• Publicly held
• Goal is to grow international revenue to half of total revenue;
investing in emerging markets is key to that goal.
• Continue to diversify portfolio of brands and geographic
• Continue to invest aggressively in Asia.
4 HOGG ROBINSON
2007 Sales: $16 billion
Previous Ranking: 4
16 E. 34th St., 3rd Floor
New York, NY 10016
T (212) 404-8800
F (212) 481-2881
CEO: David Radcliffe
GROUP FINANCE DIRECTOR: Julian Steadman
PRESIDENT-NORTH AMERICA: Tom Gleason
• Adopted a phased approach to a restructuring program that began
in North America with integration of the U.S. and Canadian businesses to form HRG North America.
• Acquired Washington-based Executive Travel Associates and Bel-gium-based Weinberg Travel. Also acquired travel management
companies in the Czech Republic, Poland and Slovakia.
• New partners in Luxembourg, Mexico, the Netherlands and Tanzania.
• Significant client wins included Daimler Chrysler (U.S.), Gambro
(global), Merrill Lynch (U.S.), Credit Suisse (Switzerland, UK and
U.S.) and PepsiCo (Africa, Asia-Pacific, Europe and Middle East).
TOP 10 TRAVEL CONSORTIA/COOPERATIVES
Consortium/Cooperative Locations Volume
$18 billion plus
Signature Travel Network
MAST Vacation Partners*
Cruise & Vacation Specialists
* Roughly 10% or more are non-U.S. locations, to
as high as 50% Canadian in the case of Ensemble,
whereas MAST has one Canadian location.