A client who sues an agent for misrepresentation faces big hurdles proving the case. 17
OTAs not responsible for occupancy taxes in Hawaii 6
Baha Mar project beset by more delays 7
MSC Cruises to commit newbuild to Miami 8
[ TERRORISTS EXPAND VIOLENCE TO TARGET TOURISM ]
Attack in Tunisia marked setback
for nation and threat to industry
By Michelle Baran
Last week’s deadly terror attack in
the Tunisian capital, Tunis, marked
a significant setback, not just for
the country’s recovering tourism
industry but for the progress being
made in an Arab Spring country
that was widely considered to have
advanced the furthest down the
path to democracy.
And beyond the borders of Tunisia, the
fact that Islamic extremists expanded their
sectarian violence to target tourists could
have a profound effect on travel and tourism
throughout Northern Africa, on Mediterra-
nean cruising and on perceptions of travel-
ers’ security in Muslim countries.
“The renewed effort to boost the [tour-
ism] industry received a deadly blow yes-
terday,” said Alan Burricks, owner of Tu-
nisia-based tour operator Africa 2 Africa.
“Tunisians are people who know what free-
dom and progress look like. Their patient re-
solve, as seen over the last four years, will see
them through. … The impact will be great,
but we need tourists to show resolve that
they will not be intimidated.”
Travel companies are striving to strike the
right balance between animal encounters
and ethical treatment.
BY MICHELLE BARAN PAGE 14
As economy grows and boomers age,
the world cruise makes a comeback
By Tom Stieghorst
Crystal Cruises’ plan to deploy both of its ships
on world cruise itineraries in 2018 is drawing
attention to the growing number of cruise
lines now offering two world cruises each year.
The world cruise was once the pinnacle
of a line’s portfolio, but few had fleets large
enough to devote more than one ship to an
itinerary that lasted from 90 to 120 days, nor
could they find enough passengers to fill
multiple world cruises.
Today, beyond Crystal, there are at least
four other lines offering a choice of two
world cruises, including Costa Cruises, Cunard Line, P&O Cruises and Princess Cruises.
Oceania Cruises has scheduled back-to-back,
180-day world cruises.
Travel agents with experience selling luxury cruises said there are several factors behind the rise in dual world cruises. One is
that American consumers are doing well as a
result of a healthier economy and have more
money to spend. Also, cruise fleets have been
growing, enabling lines to spare ships for
Moreover, baby boomers are moving into
the years when they can afford more than the
10 days or two weeks they have previously allotted for a cruise, and many want to experience a longer voyage.
Finally, cruise lines are increasingly developing source markets overseas that want to leave
on a world cruise from a convenient port.
That said, the Crystal pairing of its only
See WORLD CRUISE on Page 26 See TUNISIA on Page 25
WWW.TRAVELWEEKLY.COM MARCH 23, 2015
Cruise veteran Colin Veitch on why his lawsuit alleges Virgin Cruises stole his ideas. 4
Sea World mounts a new campaign featuring
people interacting with marine animals. 12
Key things to see and do in Istanbul, from
ancient mosques to bustling markets. 18
Globus CEO objects to photo illustration portraying Europe’s rivers as overcrowded. 24
You can use my letter to clients who don’t
understand our compensation model. 24
THE TRAVEL INDUSTRY’S TRUSTED VOICE