ON THE COVER
NEWS
DESTINATIONS
DEPARTMENTS
contents November 5, 2012
ASiAPLAYINGto
6 Coming to terms
American settled its lawsuit with
Sabre and extended its full-content agreement with Travelport
8 In agreement
A DOT panel’s report
on ancillary fees was praised by
several trade groups
9 Green initiative
Ireland is promoting ‘The
Gathering’ in an attempt to
boost tourism in 2013
Caribbean
6 News Briefs
48 Mark Pestronk: Legal Briefs
Forgetting to charge a client for
after-hours calls does not mean
you waived your right to collect
56 Familiarization Trips
In Florida, Palm Beach County
properties are offering discounted
room rates
INSIDER
50 Sugar substitute
St. Kitts moves from a sugar-based economy to a first-rate
tourist destination
China
4 In the Hot Seat
Joe Byrne of Tourism Ireland
on the country’s goals for its
‘Gathering’ initiative
4 Travel Confidential
4 Friends & Colleagues
Playing to
Asia
As American sales level out and Europe
fizzles, cruise lines are increasingly
looking to untapped Asia markets as
their next logical conquest. But to advance quickly, China and other Asian
countries need the skills and processes
that Western cruise lines have spent 40
years perfecting.
10 Youth served
Hertz has found the under-25
market to be somewhat risky but
tremendously profitable
11 Cards on the table
Three companies have submit-
ted proposals to build western
Massachusetts’ first casino
OPINION
12 Arnie Weissmann:
From the Window Seat
When discounting becomes a
detriment
60 Editorial
By Tom Stieghorst
53 Shanghai surprise
A tour of what’s hip, and tasty, in
one of China’s biggest cities
Mexico Update
54 Leadership lessons
Industry bigwigs offer straight
talk on Mexico tourism
55 Hola, Hilton
The hotel giant’s expansion plan
calls for eight openings in Mexico
Plus
Fresh perspectives for the travel industry’s
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