ON THE COVER
NEWS
DESTINATIONS
DEPARTMENTS
6 Pain at the pump
Industry leaders told Congress
that rising fuel prices could have
dire consequences for tourism
7 Rising star
Princess is set to sell through
Japanese agents and operators in
advance of its 2013 sailings there
8 Homeward bound
American Express’ business unit
is moving up to 50% of agents to
its home-based, virtual network
8 Going Live
A Courtyard by Marriott and
Residence Inn are planned near
Los Angeles’ L.A. Live
9 Mark Pestronk: Legal Briefs
Determining whether a traveler
can be held to airlines’ contracts
of carriage
INSIDER
contents April 2, 2012
24 Garden Isle in tourism bloom
Kauai sees the state’s largest rise
in arrivals, hotel occupancies and
visitor spending
Caribbean
26 A getaway within a getaway
Just off Nassau, a Sandals resort’s
private cay offers an extra dose of
relaxation and remoteness
4 In the Hot Seat
Jack Horne discusses rolling out
the Hyatt House brand and taking on OTAs with Room Key
4 Travel Confidential
4 Friends & Colleagues
OPINION
Nicaragua:
On the verge
China
27 Hong Kong on TV, take two
Hong Kong teams with Macau
and Guangdong for a sequel to a
TV special and a related tour
Mexico Update
12 Arnie Weissmann:
From the Window Seat
Due diligence on destination
security should include gauging a
client’s tolerance for risk
36 Editorials
36 Letters
37 Richard Turen: Reality Check
How better agents respond to
common consumer questions
By Arnie Weissmann
10 Greece at peace
Despite reports of political unrest,
Athens was calm and quiet during a recent precruise visit
40 Fantastic voyage
A first look at the bells, whistles
and whimsy aboard the Disney
Fantasy
CORRECTIONS
Booking.com is a Priceline subsidiary. A report in the March 19 issue mistakenly identified the online aggregator as a
subsidiary of Expedia.
In an article on golf in Mexico in a special advertising section in the March 12 issue, “Mexico for the Luxury Traveler,”
Kevin Sebulski was misidentified. He is director of golf for El Camaleon Golf Club at Mayakoba and is an employee of
Fairmont Hotels.
28 Steadfast sophistication
Surrounded by all-inclusives, the
Ritz-Carlton, Cancun remains a
property apart
30 Palace preps for Hard Rock
A new sales and marketing arm
will take on three resorts switch-
ing to the Hard Rock brand
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