ON THE COVER
NEWS
DESTINATIONS
DEPARTMENTS
contents March 12, 2012
6 The direct approach
Kayak is establishing its first
direct-booking option, in partnership with Air Canada
7 Falling out of Orbitz
Hilton has decided not to renew
its multiyear contract with the
online travel agency
8 Sorry, wrong number
TripAdvisor has removed a num-ber-rating system from its site
due to supplier complaints
8 Full disclosure
CLIA said it plans to comply with
a U.S. senator’s request for copies
of member lines’ tax returns
9 Breaking point
Mexican officials are outraged as
Texas again tells spring-breakers
to avoid going south of the border
26
28
Hanging 10, kidding around
and other activities
For tour operator, aloha
spiritakeysellingpoint
6 News Briefs
16 Mark Pestronk: Legal Briefs
Guests who book on hotels’ sites
might be left with little recourse
ONBYTHOMASRLECHLEITER
How to Sell Family Vacations to Hawaii
26 Hanging 10, kidding around
Family-friendly activities, from
surf lessons to dairy goat petting
45 Travel Product News
The JW Marriott Marquis
Miami offers a plan tied to Heat
home games
Iceland:
Crisis as
opportunity
20
Las Vegas Update
32 Betting on culture
The Smith Center gambles that
Vegas wants culture
INSIDER
Israel
36 Artful stays in Tel Aviv
The boutique Artplus Hotel
blends art and accommodations
38 Breaking away from the pack
DuVine Adventures offers cycling
and culinary tours across Israel
4 In the Hot Seat
Tom Staggs discusses the latest
developments with Disney’s
parks, resorts and cruise ships
4 Travel Confidential
4 Friends & Colleagues
A spectacular 2008 economic collapse,
followed by an aviation-disrupting
volcanic eruption in mid-2010,
wreaked havoc on the country. But ultimately both crises proved a boon for
Icelandic tourism in terms of arrivals, receipts and international traveler
mindshare.
OPINION
Central/South America
40 Island life, hidden luxury
Ancient ways of life and upscale
stays on Peru’s Lake Titicaca
By Kenneth Kiesnoski
Cruise
12 Arnie Weissmann:
From the Window Seat
U.K. looks to high-profile events
to lure back U.S. visitors
48 Editorials
48 Charlie Funk: It’s Like This …
Distinguishing between the good
and not-so-good when it comes
to supplier sales reps
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