Commonly included elements in responsible tour operator policies
Partnering with local community projects and nongovern-
mental organizations
83.7%
Cultural and environmental education for staff/local part-
ners and visitors
77.6%
Local partners (lodging and transport) and suppliers
63.3%
Membership in international conservation/
socio-cultural, nongovernmental organizations
57.1%
Employing locals (offering fair wages)
53.1%
Encouraging/providing carbon offsetting
49%
Resource-saving initiatives at destination facilities and
activities
42.9%
Resource-saving initiatives at headquarter facilities
34.7%
Offering opportunities for outreach and philanthropy
32.7%
Respecting/preserving/showcasing authentic
elements of local culture
32.7%
Small group sizes
24.5%
0%
20%
40%
60%
80%
100%
Source: Center for Responsible Travel, 2009
recycled goods; and claiming to minimize
waste while offering guests packaged items
such as bottled water and single-portion
packages of cereal.
Wilderness Safaris’ Roche highlighted
four areas that he said need to be consid-
ered when evaluating the sustainability
of a supplier: operational sustainability,
biodiversity conservation, community en-
gagement and cultural appropriateness. He
suggested that environmentally conscious
consumers should ask several questions:
How energy- and water-hungry are the
facilities? What is the source of the water
supply? What about recycling?
Consumers, Roche said, should also
check if a particular company makes any
contribution to local conservation of
biodiversity and whether it has genuine
engagement with the local community
through joint-venture business, revenue
sharing or community-centric employment.
Finally, he said, are the properties designed in a way that is sympathetic to the
environment and cognizant of the local
culture and architecture? Do the properties’ activities promote exposure to local
culture and tradition?
Harley also suggested looking for certification that supports a travel company’s
commitment to sustainability.
“We use a company, Travelife, that re-
views the sustainability efforts of hotels
its social and environmental responsibil-
ity but also what the company does. They
verify through a variety of resources, from
friends and colleagues to news and re-
views, to formal recognition and available
public feedback.”
Other telltale signs can be obvious: for
instance, the sale of wildlife merchandise
from an endangered species or the pres-
ence of a golf course in dry or tropical
areas. “Tropical regions are the most bio-
diverse on our planet, so if there’s a golf
course in the tropics, it’s likely this biodi-
versity was replaced,” Connelly said.
RESPONSIBLE COMMUNITY TOURISM SHOULD:
and lodges we use and offers them a range
of help, advice and tools to aid in all missions to be more environmentally sensitive,” Harley said.
Connelly advised that consumers can
find examples of excellent sustainable
tours by visiting a variety of websites, such
as TourismFor Tomorrow.com, which has
been vetting sustainable tourism through
a system of global review for nearly 10
years, or by looking for Responsible Travel awards that recognize smaller, locally
based products.
1 Be operated with the involvement and
consent of local communities.
6 Have mechanisms to help communities cope with the impact of Western
tourists.
2 Give a fair share of profits back to the
local community.
7 Keep groups small to minimize cultural and environmental impact.
3 Involve communities rather than individuals, because working with individuals can disrupt social structures.
8. Brief tourists before the trip on appropriate behavior.
4 Be environmentally sustainable. Local
people must be involved if conservation
projects are to succeed.
9 Not pressure local people to perform
inappropriate ceremonies.
5 Respect traditional culture and social
structures.
10 Leave communities alone if they don’t
want tourism.
• Does the tour operator or supplier
employ local residents and pay a fair
wage?
• Does the tour operator or supplier
support local, community-based tourism initiatives?
• Does the tour operator or supplier
practice “leave no trace” principles
when in remote areas?
• Is the tour operator or supplier registered with any membership organization that requires responsible operations?
ECO-CREDENTIAL
QUESTIONS
Source: SNV report “The Market for Responsible Tourism Products,” 2010
Source: SNV report “The Market for Responsible Tourism Products,” 2010
WWW.TRAVELWEEKLY.COM
JANUARY
3, 2011