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THE NATIONAL NEWSPAPER OF THE TRAVEL INDUSTRY
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Upside the head tax:
Alaska vote a blow
to the cruise lines
By Johanna Jainchill
Alaska voters on Aug. 22 narrowly
approved a ballot measure that lev-
ies a $50 head tax on cruise passen-
gers sailing to Alaska and subjects
cruise lines to a host of new disclo-
sures and environmental rules.
The Alaska State Division of Elections reported that voters had approved the initiative, known as Ballot Measure 2, by a margin
of 52.1% to 47.9%.
The outcome left cruise line executives
baffled at how their $1.2 million mail, TV
and phone campaign had been defeated by a
$7,600 grassroots crusade.
John Hansen, president of the North West
CruiseShip Association, said in a phone interview from Anchorage that locals with
whom he had spoken expressed surprise,
disappointment and concern over the outcome.
“We haven’t determined what the next
step will be,” Hansen said. “It’s a complicated measure. We’ll have a look at what it all
might mean and what our options are.”
TW PHO TO B Y DAVID COGS WELL
The initiative’s wording stipulates that the
new rules will take effect within 90 days of
the vote’s certification, which would fall after
the current cruise season ends. Parts of the
initiative are likely to be challenged in court,
he said.
The vote generated some confusion among
travel agents, who questioned when the new
law would take effect and wondered if the
new regulations would affect cruises already
booked for future dates.
Anatomy of a restoration:
Beau Rivage
Resort & Casino
Biloxi, Miss.
$109 million
All 1,740 rooms
were remodeled,
including
95 luxury suites.
Olives restaurant
will open in De-
cember. Owned
by Todd English,
it will be Biloxi’s
first celebrity-chef
restaurant.
Completely redesigned 85,000-square-foot
casino with 93 table games, 2,100 slot machines and a 16-table, two-tier poker room.
The Tom Fazio-designed Fallen Oak
golf course is set to reopen on Nov. 6.
B iloxibouncesback
When Hurricane Katrina cut a swath of destruction through Mississippi’s Gulf Coast, Biloxi lost the casinos that
were its economic bedrock. Today, the city looks to a future brighter than its past. BY MICHAEL MILLIGAN PAGE 18
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Continental/ARC collection tactics anger agents
By Andrew Compart
In one of the new developments, Continental announced Aug. 22 that it will process
its fees using a new transaction-processing
Continued on Page 62
A $1.2 million TV, mail and
phone campaign was
outflanked by a $7,600
grassroots crusade.
Many in the travel industry said it was still
too early to know when and how the provisions would be implemented, or whether the
bill would survive lawsuits.
“We will look very closely and see which
parts are challengeable,” said Dave Worrell,
communications director for the Alaska Travel
Continued on Page 63
Agents already were unhappy about the possibility they would have to pay $3.50 per
segment for GDS bookings, depending on
which GDS product they used. Now, there
are complaints about the way some of those
fees are going to be processed.
One agent angrily decried Continental’s
plan to use ARC as a collection agent as a
way to “financially molest me.”
The dispute is just one of the latest developments in the implementation of the new
service fees and GDS incentive pay reductions. Those developments also included US
Airways jumping on the GDS fee-for-content
bandwagon, Worldspan altering the terms
of its incentive pay reduction for agents,
and a federal judge rejecting Amadeus’ request for a preliminary injunction to stop
American from imposing its fees on Amadeus agencies in the U.S.
Amadeus responded immediately by telling agencies it will temporarily reimburse
them for all segment fees incurred for booking American for Amadeus while the GDS
continues its legal battle and its efforts to
reach a content deal with American.
Amadeus called the reimbursement an
“interim relief measure” and did not say how
long it would last.
Amadeus also is seeking an injunction to
prevent Northwest from imposing its fee. A
ruling on that request is expected in federal
bankruptcy court this week.
The Amadeus ruling and reaction was just
another example of the ever-shifting landscape in the run-up to the Sept. 1 implementation of many of the new airline fees and
GDS products.
WORLD BEAT
Southwest
Vacations
adds Hawaii
products.
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Mediterranean
cruising: Can
the good times
really last?
P. 50
Israel struggles
to restore tourism as hostilities lessen.
P. 64